Customer Service
Customer service is the life blood of car audio sales and installations. We at Sound Decicions feel that customer service an art form. We know that if you treat customers well and make a special effort to please, they come back; tell their friends; and maintain a long lasting relationship of loyalty. Do you wonder how service works? Why not read the unsoliced testimonials below!
Testimonials
6/17/05
Hi Chris,
I would like to thank you so very much for your quick service and kindness. You will be recommended fully if any one should ask about having an auto start. Again Thank U.
Mrs. Wallace
'98 Buick
Lasabre
3/26/05
Dear Sound Decisions,
I just wanted to say thanks for replacing my defective car stereo a while back. Some buttons had to be pushed several times to work, but you replaced the stereo no hassle.
That was my second stereo bought from you, and you can be sure I'll buy my next one there and recommend you to others.
I mainly wanted to acknowledge your good customer service, which is more and more rare today.
Mike Bum
June 8, 2004
Dear "Sound Decisions"
I just wanted to express my heart felt "Thanks" for a job very well done. Your company is the exception in a society where customer service is a lost art.
Mr. Chris Hilbert, thank you so much for your professionalism, personal care, attention to detail and patience in educating me in mobile theatre systems, We are greatful!
I plan on referring "S.D." to others and look forward to doing business again in the future!
Thanks Again " God Bless!
Grace Tucker
June 2004
To the staff of Sound Decisions,
I would like to drop you a small note to say Thank you so much for caring and taking the time to help me problem solve the electrical problems with my truck.
When the company that installed the electric start unit went out of business I had no where to turn but you guys cared enough to look at my truck not only once but twice and helped me solve the problem. Without small company's like yours that care more about the customer than the bottom dollar of financial gain this world we be nothing but a monopoly.
Thank you again for all of your great work and for caring so much. A special Thanks to Chris whom did the work.
Sincerely
Kate
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Racine, WI 53406
(262) 633-8300
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